salon policy
Cancelation or Rescheduling Policy
A 18 hr cancellation or rescheduling notice is required. Same day cancellations or no shows or rescheduling will be charged 100% of the scheduled service. Appointment will be automatically canceled if more than 10min late. Any deposit or voucher or credit will be forfeited. No exceptions of any kind for any reason. To cancel or reschedule please call or text 872-888-2724 or email chicagonailpro@gmail.com
Non Refundable Deposit Policy
A non refundable deposit is required to book any service. Deposit will not be refunded. Once an appointment is cancelled or rescheduled with less than an 18 hr notice the deposite is automatically forfeited. No exceptions of any kind for any reason.
Healthy Nail Policy
To ensure the safety of our clients and avoid cross contamination of disease we only service healthy nails. We are not medical podiatrist and can not service any nails with any kind of disorders. Please see our chart for common nail disorders. No exceptions of any kind for any reason.
Running Late Policy
Appointment will be automatically canceled if more than 10min late. Any deposit or voucher will be forfeited. No exceptions of any kind for any reason.
Guarantee Policy
All services done by Chicago Nail Pro have a 5 day guarantee policy. You must contact CNP with in 5 days from the first day of getting your service if any problems regarding our application should occur. After 5 days the guarantee is void.
Discount Policy
No double discounts. No exceptions of any kind.